Please double check the following general Terms of Service Agreement containing many important information about your legal authorities and remedies.
This Universal Terms of Service Agreement ("Agreement") constitutes a legally binding agreement made between Universal Immigration Services Limited and you, whether personally or on behalf of an entity (“you”, “your”, “User” or “customer”) and its affiliated companies (collectively, “Company” ,“we”, “us” or “our”), concerning your access to and use of the website (collectively, the "Website" or this “Site”) or the date of electronic acceptance. This Agreement set forth the general terms and conditions of your use of this Site and the Services purchased or accessed through this Site (personally and corporately, the "Services"), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services.
Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement. The terms "we", "us" or "our" shall refer to we (we). The terms "you", "your", "User" or "customer" shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits. Along with the following policies and the applicable product agreements, which are incorporated herein by reference:
We may, in its sole and absolute discretion, change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services. In addition, we may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your account ("Account") information current. We assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address.
Accordingly, those persons who choose to access the Website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. By using the Website or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age, (ii) otherwise recognized as being able to form legally binding contracts under applicable law, and (iii) are not a person barred from purchasing or receiving the Services found under the laws of the United States or other applicable jurisdiction.
If you are entering into this Agreement on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you", "your", "User" or "customer" shall refer to such corporate entity. If, after your electronic acceptance of this Agreement, we finds that you do not have the legal authority to bind such corporate entity, you will be personally responsible for the obligations contained in this Agreement, including, but not limited to, the payment obligations.
We shall not be liable for any loss or damage resulting from we's reliance on any instruction, notice, document or communication reasonably believed by we to be genuine and originating from an authorized representative of your corporate entity. If there is reasonable doubt about the authenticity of any such instruction, notice, document or communication, we reserves the right (but undertakes no duty) to require additional authentication from you. You further agree to be bound by the terms of this Agreement for transactions entered into by you, anyone acting as your agent and anyone who uses your Account or the Services, whether or not authorized by you.
In order to access some of the features of this Site or use some of the Services, you will have to create an Account. You represent and warrant to we that all information you submit when you create your Account is accurate, current and complete, and that you will keep your Account information accurate, current and complete. If we has reason to believe that your Account information is untrue, inaccurate, out-of-date or incomplete, we reserves the right, in its sole and absolute discretion, to suspend or terminate your Account. You are solely responsible for the activity that occurs on your Account, whether authorized by you or not, and you must keep your Account information secure, including without limitation your customer number/login, password, Payment Method(s) (as defined below). For security purposes, we recommends that you change your password at least once every six (6) months for each Account. You must notify we immediately of any breach of security or unauthorized use of your Account. we will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss we or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.
Transfer of Data Abroad. If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information (including your Account information) across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
Subject to the terms and conditions of this Agreement and our other policies and procedures, we shall use commercially reasonable efforts to attempt to provide this Site and the Services on a twenty-four (24) hours a day, seven (7) days a week basis. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.
You acknowledge and agree that we have no control over the availability of this Site or the Service on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto.
You acknowledge and agree that you have the necessary rights and permissions to share all information necessary to provide the Services with we. You acknowledge and agree that the Services may be provided by independent contractors or third party service providers.
You acknowledge and agree that:
We expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services for any reason (as determined by we in its sole and absolute discretion), including but not limited to the following: (i) to correct mistakes made by we in offering or delivering any Services (ii) to protect the integrity and stability of, and correct mistakes made by, any our partner, (iii) to assist with our fraud and abuse detection and prevention efforts, (iv) to comply with court orders against you and applicable local, state, national and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, or (viii) to avoid any civil or criminal liability on the part of we, its officers, directors, employees and agents, as well as we’s affiliates, including, but not limited to, instances where you have sued or threatened to sue we
We expressly reserves the right to terminate, without notice to you, any and all Services where, in we's sole discretion, you are harassing or threatening we and/or any of we's employees.
This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by we. We assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, we does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release we from any and all liability arising from your use of any third-party website. Accordingly, we encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
Note: We are not responsible for the privacy policies or practices of third party payment gate.
You acknowledge and agree that your Payment Method may be charged by us.
8.1. General terms, including automatic renewal terms
You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. We expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Except as prohibited in any product-specific agreement, you may pay for Services by utilizing any of the following "Payment Methods": (i) by providing a valid credit card (ii) via an electronic check from your personal or business checking account, as appropriate (and as defined below); (iv) by using PayPal (as defined below). For Services that offer "Express Checkout", clicking the Express Checkout button will automatically place an order for that Service and charge the primary Payment Method on file for your Account. Confirmation of that order will be sent to the email address on file for your Account. Your Payment Method on file must be kept valid if you have any active Services in your Account.
You acknowledge and agree that where refunds are issued to your Payment Method, we's issuance of a refund receipt is only confirmation that we has submitted your refund to the Payment Method charged at the time of the original sale, and that we has absolutely no control over when the refund will be applied towards your Payment Method's available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.
If for any reason we is unable to charge your Payment Method for the full amount owed for the Services provided, or if we receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your Payment Method, you agree that we may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate cancellation, without notice to you, of any Services registered on your behalf. We also reserves the right to charge you reasonable "administrative fees" or "processing fees" for (i) tasks we may perform outside the normal scope of its Services, (ii) additional time and/or costs we may incur in providing its Services, and/or (iii) your non-compliance with this Agreement (as determined by we in its sole and absolute discretion). Typical administrative or processing fee scenarios include, but are not limited to (i) customer service issues that require additional personal time or attention; (ii) recouping any and all costs and fees, including the cost of Services, incurred by we as the results of chargebacks or other payment disputes brought by you, your bank or Payment Method processor. These administrative fees or processing fees will be billed to the Payment Method you have on file with we.
We may offer product-level pricing in various currencies; however, transaction processing is supported only in USD (United States dollars) and a select number of the currency options displayed on this Site ("Supported Currency" or "Supported Currencies"). If the currency selected is a Supported Currency, then the transaction will be processed in the Supported Currency and the pricing displayed during the checkout process will be the actual amount processed and submitted to your bank for payment.
If the currency selected is not a Supported Currency, then the transaction will be processed in USD dollars and the pricing displayed during the checkout process will be an estimated conversion price at the time of purchase. In either case (whether the currency selected is a Supported Currency or not), if the transaction is processed in a currency that differs from the currency of your bank account, you may be charged exchange rate conversion fees by your bank. In addition, due to time differences between (i) the time you complete the checkout process, (ii) the time the transaction is processed, and (iii) the time the transaction posts to your bank statement, the conversion rates may fluctuate, and we makes no representations or warranties that (a) the amount submitted to your bank for payment will be the same as the amount posted to your bank statement (in the case of a Supported Currency) or (b) the estimated conversion price will be the same as either the amount processed or the amount posted to your bank statement (in the case of a non-Supported Currency), and you agree to waive any and all claims based upon such discrepancies (including any and all claims for a refund based on the foregoing).
8.2. Pay by Check (Electronic Check)
By using we's pay by check option ("Pay By Check"), you can purchase Our Services using an electronic check (from your personal or business checking account, as appropriate). In connection therewith, you agree to allow we to debit the full amount of your purchase from your checking account ("Checking Account").
It is your responsibility to keep your Checking Account current and funded. You acknowledge and agree that (i) we reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your Checking Account no longer existing or not holding available/sufficient funds) and (ii) in such event, we shall be liable to you or any third party regarding the same. If for any reason we is unable to withdraw the full amount owed for the Services provided, you agree that we may pursue all available lawful remedies in order to obtain payment.
8.3. Pay by PayPal
By using we's pay by PayPal payment option ("PayPal"), you can purchase Services using PayPal. In connection therewith, you agree to allow PayPal to debit the full amount of your purchase from your PayPal account ("PayPal Account") or from credit card(s), bank account(s), or other allowed payment method(s) linked to your PayPal Account ("PayPal Funding Source").
It is your responsibility to keep your PayPal Account and PayPal Funding Source current and funded, and your PayPal Account backed by a valid credit card. You acknowledge and agree that (i) PayPal reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of your PayPal Account or PayPal Funding Source no longer existing or not holding available/sufficient funds) and (ii) in such event, neither PayPal nor we shall be liable to you or any third party regarding the same. If for any reason PayPal is unable to withdraw the full amount owed for your purchase, you agree that PayPal and we may pursue all available lawful remedies in order to obtain payment. You agree that if the transaction is returned unpaid, you will pay a service charge of US$ 25.00 or the maximum amount allowed by law, which may be debited from your PayPal Account or PayPal Funding Source.
By clicking the box labeled "I agree" or "Process to Payment" to the terms of the PayPal payment option, you authorize a debit of the full amount of your purchase from your PayPal Account or PayPal Funding Source.
8.4. Authorization your credit card
To make sure card holder agreed to pay our services fee, may be our Risk Management team will request for fill-up Authorization form, need card holder signature on form and/or scan/take picture of real credit card with hidden 8 number of credit card. If you not comply with this requirement, services may be cancelled and any lost we will not responsibility or liabilities any loss or damage.
We can request an electronic authorization from the card holder's issuing bank (the "Authorized fund") in case you order extra services from us. Customer are fully responsible to make sure fund in their Credit / Debit Card enough for payment
8.5. Currency conversion
Only USD (US Dollar) is accepted as list price for all our services. The price of services and products must be paid in USD for any payment by Credit / Debit Card method. For transactions involving a currency exchange rates are derived by bank. These amount may difference due to currency convert with your local currency. Credit / Debit Card statement might appear USD depend on payment method you selected. This term only apply for Credit / Debit Card payment option only, not for other options like PayPal Account or Wire Transfer.
You agree to protect, defend, indemnify and hold harmless we and its officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys' fees) imposed upon or incurred by we directly or indirectly arising from (i) your use of and access to this Site or the Services found at this Site; (ii) your violation of any provision of this Agreement or the policies or agreements which are incorporated herein; and/or (iii) your violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of this Agreement or your use of this Site or the Services found at this Site.
This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, successors and assigns.
Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
We makes no representation or warranty that the content or the Services available on this Site are appropriate in every country or authorities, and access to this Site or the Services found at this Site from countries or authorities where its content is illegal is prohibited. Users who choose to access this Site or the Services found at this Site are responsible for compliance with all local laws, rules and regulations.
The titles and headings of this Agreement are for convenience and ease of reference only and shall not be utilized in any way to construe or interpret the agreement of the parties as otherwise set forth herein. Each covenant and agreement in this Agreement shall be construed for all purposes to be a separate and independent covenant or agreement. If a court of competent jurisdiction holds any provision (or portion of a provision) of this Agreement to be illegal, invalid, or otherwise unenforceable, the remaining provisions (or portions of provisions) of this Agreement shall not be affected thereby and shall be found to be valid and enforceable to the fullest extent permitted by law.